Contact Policy

At JamZan Creations, we value open and transparent communication with our customers. This Contact Policy explains how we handle and respond to inquiries, concerns, and requests for support. By contacting us through any of the provided channels, you agree to the terms outlined in this policy.

  1. Communication Channels:

   - Please send us an email at jamzancreations@gmail.com. You can find our contact information on our website.

   - We strive to respond to all inquiries and requests for support in a timely manner, typically within 24-48 hours during business days.

  1. Purpose of Contact:

   - Please ensure that your contact with us is related to our products, services, order inquiries, or general customer support.

   - We reserve the right to disregard any irrelevant, offensive, or inappropriate communications.

  1. Privacy and Confidentiality:

   - All personal information shared during communication will be treated in accordance with our Privacy Policy.

   - We will not disclose or share your personal information with any third parties unless required by law or with your consent.

  1. Professional Conduct:

   - We expect all communication to be conducted in a respectful and professional manner.

   - We will not tolerate any form of harassment, threats, or abusive language. Such behavior may result in the termination of communication and potential legal action.

  1. Response Time:

   - We strive to respond to all inquiries and support requests in a timely manner. However, please note that response times may vary depending on the volume of inquiries received.

  1. Limitations:

   - While we make every effort to provide accurate and helpful information, please note that our responses may be limited to general advice and guidance.

   - For specific legal, financial, or technical matters, we recommend consulting with appropriate professionals.

  1. Changes to Contact Policy:

   - We reserve the right to update or modify this Contact Policy at any time. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting.

 

If you have any further questions or require assistance, please do not hesitate to contact us. We appreciate your understanding and cooperation.

Contact form